Innovative Leadership Academy - The Life of a Healthcare Manager - Module 3
Whether you're starting out in your career as a practicing healthcare professional interested in stepping into a leadership role, or you are an experienced supervisory/manager already leading a department, the Innovative Leadership Academy for Healthcare Professionals is for you! The Academy is designed to provide participants with an understanding of leadership and practical tools they can immediately put into practice.
**The link to this online CE activity will be delivered via email. Access the online link for reading material, take the post test (at your convenience), and receive certificate online immediately after successful completion of test.
AHEC Home Study Guidelines
Link to this online CE activity will be delivered via email.
You can also access your purchased home studies by clicking the “My Home Study” link on the AHEC Store (https://store.aheconline.com/).
Login for course material, take the post test (at your convenience), and receive certificate online immediately after successful completion of test.
Login information is the same email and password used to purchase products from AHEC’s Store online.
A passing grade is 75% or higher – the program will notify you if you have not passed with a 75% or higher and you have three chances to pass.
To access/print your certificate you will need to click the title of the course under the “Certificate of Completion” section below the course material and “Take Test” section.
The Hard Truth About Soft Skills – Kelli Welch-Haynes
Employee Evaluations/Effective Feedback- Damon Jackson
Effective Leadership- Rebecca Montz
Question & Answer
Define soft skills including communication, emotional intelligence, and cultural competence, and discuss their importance in clinical practice.
Evaluate the culture of patient safety and quality as related to technologists’ ethics, practice standards, and patients’ rights.
Create and implement a process for managing challenges in interpersonal communication and disruptive behaviors.
Review the types of employee evaluations.
Understand the process of employee performance evaluations.
Discuss strategies on conducting employee evaluation feedback.
Define leadership and effective leadership.
Compare and contrast leadership styles.
Discuss the challenges in healthcare leadership.