Course Topics

  1. The Hard Truth About Soft Skills

  1. Employee Evaluations/Effective Feedback

  1. Effective Leadership


  1. Define soft skills including communication, emotional intelligence, and cultural competence, and discuss their importance in clinical practice. 

  1. Evaluate the culture of patient safety and quality as related to technologists’ ethics, practice standards, and patients’ rights. 

  1. Create and implement a process for managing challenges in interpersonal communication and disruptive behaviors. 

  1. Review the types of employee evaluations.   

  1. Understand the process of employee performance evaluations.   

  1. Discuss strategies on conducting employee evaluation feedback.   

  1. Define leadership and effective leadership.  

  1. Compare and contrast leadership styles.  

  1. Discuss the challenges in healthcare leadership.  


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This program provides AHRA Category A continuing education credit for radiologic technologists recognized by the ARRT and various licensure states. You must attend the entire program to receive your certificate of completion.
AHEC Faculty

Leadership Module 3: The Life of a Healthcare Manager [9:00 AM CST] (Live Webinar)

  • Course ID: Webinar-Leadership3-001
  • Event Location: Online Course
  • Credit: 4 Category A Credits Direct
  • Date: 09/23/2022 9:00 AM - 09/23/2022 1:00 PM
  • Instructor: AHEC Faculty
  • $69.95
  • $59.95